FAQs

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frequently Ask Questions

Flights usually take place early in the morning at sunrise, when weather conditions are safest and winds are calm.

Yes. Safety is our top priority. All flights are conducted by licensed and experienced pilots, and operations depend strictly on weather conditions.

If weather conditions are not suitable, the flight will be rescheduled or fully refunded.

We recommend comfortable clothing and closed shoes. Early mornings can be cool, so bringing a light jacket is advised.

Children must be accompanied by an adult. The experience is not recommended for pregnant women or people with serious medical conditions.

The balloon can reach altitudes of up to 1,000 meters depending on weather conditions.

You can book directly through our website, by phone, or via WhatsApp. A confirmation email will be sent once your reservation is completed.

Absolutely! You are welcome to bring your camera or phone to capture the unforgettable views.